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Equal Opportunities and Diversity Policy​

 

1. Statement of Commitment

The SpLD Hub is committed to promoting equality, valuing diversity, and ensuring inclusive, respectful practice for all clients – including children, young people, adults – as well as their families, and any relevant partners. I believe that everyone has the right to access services free from discrimination, prejudice, or bias.

As a sole trader, I take personal responsibility for ensuring that my work is inclusive and aligned with the principles set out in the Equality Act 2010.

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2. Aims

This policy aims to:

  • Promote equal access to services regardless of age, disability, gender, gender reassignment, race, religion or belief, sex, or sexual orientation.

  • Ensure that diversity is recognised, respected, and reflected in my work.

  • Prevent direct and indirect discrimination in the delivery of services.

  • Ensure that any barriers to access are identified and addressed sensitively.

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3. Scope

This policy applies to:

  • All clients – including children, young people, and adults – and their families/carers, where relevant.

  • All services delivered — including tuition, therapy, mentoring, and assessments.

  • Any environment in which services are provided, whether in person or online.

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4. Implementation

As a sole trader, I will:

  • Treat all clients and families with dignity and respect.

  • Provide services that are culturally sensitive and responsive to individual needs.

  • Make reasonable adjustments to ensure accessibility (e.g., adapting materials or delivery methods for clients with disabilities or language needs).

  • Continuously reflect on my practice to identify and challenge any unconscious bias or barriers to inclusion.

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5. Language and Communication

  • I will use inclusive, respectful language at all times.

  • I will communicate in ways that are age-appropriate, accessible, and adapted to any individual communication needs.

  • I welcome feedback from clients and their families on how to better support their cultural, linguistic, or personal requirements.

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6. Responding to Discrimination

If I become aware of discriminatory behaviour (in client settings, partner organisations, or through other professionals), I will:

  • Address it directly where appropriate and safe to do so.

  • Report it to relevant authorities (e.g., school, local authority, safeguarding lead) where necessary.

  • Document the incident and the steps taken, in line with safeguarding procedures.

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7. Training and Development

I will continue to:

  • Undertake CPD related to equality, diversity, and inclusion.

  • Stay informed of relevant changes in equality law or best practice.

  • Reflect on personal learning needs relating to cultural competence and inclusive practice.

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8. Monitoring and Review

  • I will regularly review this policy to ensure it reflects current legislation and best practice.

  • Feedback from clients will inform the review process.

  • Updates will be made if the nature of my services, client base, or legal framework changes.


 

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